The European Commission has made public, through its web site dedicated   eGovernment policies, the  paper “Visions and priorities for eGovernment in Europe-Orientations for a post 2010 eGovernment Action Plan”. The paper summarizes the work and ideas generated by the group of Member States representatives  and the European Commission throughout the development process of the Malmö Ministerial Declaration.

The document made public is structured in four parts:

  • Summary of the historical evolution of policy priorities of eGovernment in the European Union
  • IT Architectures to support the future e-government services
  • Policy priorities of the Malmö Ministerial Declaration
  • Ideas for the Action Plan following the adoption of the Declaration

The first part describes the historic journey of the priorities in eGovernment policies. Start by recalling the initial highlight of  efficiency and cost savings introduced by ICT, it continues with a description of the subsequent addition of the effectiveness and quality of service, to finally reach the present stage where the governance and public value creation together with the citizens are the main priorities without neglecting the aspects that were before stressed.

Co-creation of public value together with the citizens provokes a change in the IT architecture that supports   egovernment. The second part of the document is dedicated to describe this changes. It is the end of the monolithic architectures where the services are provided end-to-end based in government resources. It is the time for flexible architectures where the services are provided by the technological resources of public and private sector  in a coordinated manner. The European Commission called this stage of electronic government as “Tao Government”, of “unity based on the contraries.” The scenario is characterized by:

  • Public Administrations interacting with each other and with private actors
  • Co-creation and co-design of eGovernment services between citizens and Public Administrations
  • Governments more open, participatory and democratic based on collaboration tools
  • Use of ICT for a better evaluation and monitoring of the effects of public policies

The third part  of the paper outline the priorities that will be developed in the Malmö Ministerial Declaration. There are the result of the new scenario for the development of egovernment services described above, and the current socio-economic situation. The priorities identified are:

  • Economical: support for the development of the single market, by developing services to facilitate the mobility of citizens and businesses through the secure collaboration between governments
  • Social: empowering citizens and businesses, making of transparency and participation   the drivers towards governments more open and inclusive
  • Organization: promoting efficiency and effectiveness in government, making ICT the catalyst for the transformation towards Public Administrations more connected and collaborative between them

The paper ends with a final block devoted to developing an outline of the activities that the action plan following the declaration should contain. It does not make a specific detail, it is only a list of areas that should be contained in the plan of action clustered around two axes:

  • Applications, or thematic areas that must contain the plan of action:

    • eID-management

    • Services Directive and Human Mobility

    • Cross-Border Services

    • eParticipation

  • Conditions, o horizontal areas that affects all eGovernment services

    • Interoperability

    • Legal frameworks

    • User centricity

    • Inclusiveness

    • Organisational change

    • Green Government
  • Gestión de Identidad Electrónica

  • Directiva de servicios y movilidad de personas

  • Servicios transfronterizos

  • Participación Electrónica

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